Booking choice: The NZONE Queenstown skydive, from $217 per person. Check dates Compare the options below
Weather is the most common complaint in Queenstown skydive reviews: not the jump, but the waiting, the rebooking and, for a few people, the refund.
The good news is that the rules are clear. Here is how they work, from the operator's own FAQ and the Viator listing.
The quick answer
If the weather stops your jump, NZONE tries to move you to the next suitable slot. If you cannot rebook, you get a full refund from wherever you paid. Separately, Viator lets you cancel free up to 24 hours before. Book your skydive early in your trip and keep a spare day.
What happens if your skydive is cancelled for weather?
NZONE moves you to the next suitable slot; if that does not work for you, it refunds you in full from wherever you paid.
The operator makes the weather call, usually on the day. Weather and air traffic holds can also delay a jump that does go ahead, so the 3.5 hours you allow may stretch.
Book early in your stay so a weather day can be moved. Check dates now.
Check dates for the NZONE Queenstown skydiveCan you cancel yourself if the forecast looks bad?
Yes, for free on Viator up to 24 hours before the start time.
Inside 24 hours, a cancellation on your side is not refundable under Viator's policy; a cancellation by the operator for weather is handled as above. If in doubt, talk to the operator before you cancel.
When is the best time to book?
At the start of your trip, as the operator itself advises, with a backup day left free.
NZONE also recommends mornings for the views. If your first slot is grounded, an early booking leaves days to move it.
What do reviewers complain about?
Waiting and refunds after weather calls, rather than the jump.
One reviewer said they were refused a refund after a weather cancellation; others found the team easy to rebook with. Keep your booking confirmation and messages, and ask for the rebooking or refund in writing on the day.
Rated 4.7 from more than 1,400 reviews, with free cancellation up to 24 hours before.
Explore the NZONE Queenstown skydiveDoes Queenstown weather often stop skydiving?
It can happen in any season: skydiving needs suitable wind and cloud, and the decision is made by the operator.
NZONE flies seven days a week and operates throughout the day. A plan with flexible days beats trying to pick the perfect date in advance.
What can you do instead on a grounded day?
Indoor skydiving, or one of the AJ Hackett jumps that operate in all weather.
iFLY Queenstown has two one-minute flights in a wind tunnel on Brecon Street; and the AJ Hackett listings say the Nevis Bungy and Nevis Swing operate in all weather conditions. See skydive vs bungy.
Is a back-up in Wanaka possible?
Sometimes: Skydive Wanaka runs its own drop zone, and from 19 October 2026 transfers from Queenstown.
Weather can differ between the two, but there is no guarantee. Compare them in Queenstown vs Wanaka.
Planning ahead? Lock in a slot early; you can still cancel free up to 24 hours before.
Check dates for the NZONE Queenstown skydiveFrequently asked questions
Do I get a refund if the weather cancels my skydive?
Yes, if you cannot rebook: NZONE refunds you in full from wherever you paid.
Who decides if the jump goes ahead?
The operator, based on wind, cloud and safety on the day.
Should I book my skydive for my last day in Queenstown?
No. Book it early so there is time to move it if the weather turns.
Ready to book
Choose your jump
Free cancellation up to 24 hours before on every option. Prices are from-prices in USD and move with the season.
NZONE Skydive Queenstown: 9,000 to 15,000 ft
- Tandem skydive with a jumpmaster from 9,000, 12,000 or 15,000 ft
- Safety briefing and all equipment: jumpsuit, goggles, hat and gloves
- Courtesy coach from 35 Shotover Street to the drop zone and back
Skydive Wanaka with Queenstown Transfer
- Tandem skydive with a certified Tandem Master
- Safety briefing and all safety equipment
- Optional shuttle from the Wanaka i-SITE, or return transfer from Queenstown (select that option)
